ABOUT US

POLICIES


  • Antibiotic Policy

    We work hard to not overuse antibiotics.


    We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.


    We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

  • Appointment Policy

    Please arrive 15 minutes before your appointment time so that we may check you in in a timely manner. We ask that you complete all paperwork requested prior to your appointment time to avoid delays in the schedule. If you arrive past your appointment time, we reserve the right to reschedule the appointment. Missed appointments represent a cost to us, to you and to other patients who could have been seen in the time set aside for you.


    Pahrump Pediatrics understands that an appointment may need to be cancelled or rescheduled. In order for us to accommodate our patients, we request that all appointments that are to be rescheduled or cancelled be done with at least 24 hours’ notice. In the event that you fail to cancel or reschedule an appointment within this time frame you will be charged a $25 missed appointment fee. If you no-show your appointment three times you will be

    dismissed from the practice.


    Patients arriving more than ten minutes late for an appointment may be asked to reschedule.


    Families who no-show for 2 or more patients scheduled at the same time, may be restricted from scheduling double appointments in the future.


    As a courtesy we attempt to confirm appointments a day prior to your visit if not already confirmed, but ultimately it is your responsibility to know the day and time of the appointment you scheduled. 

  • Financial Policy

    Thank you for choosing Pahrump Pediatrics for your family’s pediatric care! Our goal is to provide you with the best care possible. Letting you know of our office and financial policies in advance allows for a good provider-patient relationship and helps us achieve our goal. Your clear understanding of our policies is important to us. Please read this carefully and if you have any questions, please do not hesitate to contact a member of our staff.

  • Privacy Policy HIPAA

    Pahrump Pediatrics LLC  values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Pahrump Pediatrics LLC of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Pahrump Pediatrics LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Pahrump Pediatrics LLC, and it governs any and all data collection and usage by us. Through the use of Http:// Pahrumppediatrics.com, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Pahrump Pediatrics LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. 


    Specifically, this Policy will inform you of the following 


    1. What personally identifiable information is collected from you through our website; 2. Why we collect personally identifiable information and the legal basis for such collection; 3. How we use the collected information and with whom it may be shared; 4. What choices are available to you regarding the use of your data; and 5. The security procedures in place to protect the misuse of your information.  policy here.

    Download
  • Technology Policy

    Efficiency through the use of technology


    You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.

  • Insurance

    We require a copy of your child’s current insurance card in order to bill your visit appropriately. It is your responsibility to provide all insurance information for your child. *Failure to disclose Commercial Insurance as Primary when you have Nevada Medicaid constitutes Medicaid Fraud and Abuse. Medicaid states we must bill your Primary Insurance first before billing Medicaid. We do our best to obtain benefit information from your insurance, but we have limited access due to the multiple plans available by each insurance carrier. Ultimately, it is your responsibility to understand your coverage and benefits. While we make a good faith attempt to verify coverage, we are not able to guarantee that the information given to us by your insurance company is correct. Insurance plans vary considerably, and we cannot predict or guarantee what part of our services will or will not be covered. You are ultimately responsible for any service, procedure, test, medication, and immunizations that may not be covered by your insurance during your visit. If you have any change in demographic information (phone numbers, address, etc) or have any change in insurance information, please notify the staff prior to your appointment. Please provide accurate and timely insurance information. Inaccurate or untimely information given to the staff that results in denial or non-coverage by your insurance company results in the guarantor, parent orguardian being responsible for payment. Be assured our office works diligently to obtain payment from your

    insurance company. However, if we file your insurance, and the claim has not been paid for any reason within 90 days, we may require that you pay the balance using one of the approved payment methods. In the event that your insurance pays us after that time, you will be reimbursed. 


    If your insurance plan is an HMO or POS policy, it will require you to choose a PCP (primary Care Provider). You will need to choose a provider from our practice. If your insurance card lists another provider/practice name, we will assist you in attempting to change the PCP prior to your appointment. If we are unable to verify that the PCP has been changed, we will be unable to see your child or may charge you a cash visit fee. Newborns: All newborns need to be added to your insurance company within the first thirty days. However, you need to add the baby immediately in order for us to verify eligible coverage. If we are unable to verify eligible coverage, then we must collect cash for the visit. We will be happy to refund the money once we receive payment for the services. If you are covered by Medicaid and the baby does not have a card, then you are considered a cash pay patient until you have an eligible number which shows active coverage for the baby. You will be refunded once we receive your payment for the services from the insurance. This must be given to our office promptly otherwise

    we will NOT refund the money. 


    Cash Pay


    If your child has insurance that we do not participate with, or your child does not have insurance, payment in full is expected at the time of service. Your child will be a “Cash Pay” patient in our office. We offer a a cash pay price for both visits and procedures.


    Visit Type Cash Pay

    Well Check (includes exam, developmental screening, varnish, vision screening) Vaccination administration fees additional

    $120.00


    Sick/Concern Visit/Medication Refill (medications, procedures additional charge) $100.00


    Established Lab Review/Follow up (within 14 days of initial visit) $75.00


    Procedure Cash Pay

    Vaccination Administration (VFC) $20 (first vaccine), $15 each additional


    Strep Test $15.00


    Influenza A/B Test $25.00


    Urine Analysis $10.00


    RSV Test $25.00


    Newborn Screening Test $10.00 (collection and postage)


    Albuterol Nebulizer Treatment $15.00 initial/$10.00 each additional


    Rocephin IM injection $15.00/injection


    Prednisolone Oral Solution $10.00/dose


    Zofran ODT $10.00/dose


    Fluoride Application $25.00

  • Patient Payments

    Co-payments, co-insurance and deductibles are due at the time services are rendered. We accept cash, credit card or debit card. If you are not covered by an insurance plan, payment in full is due at the time services are rendered. If there is a balance on the patient's account you will receive a monthly statement via portal, email, or mail. Accounts not paid within 10 days of the payment due date are subject to a $10 per month late fee. If a payment is returned for insufficient funds, you will be charged a $25 fee and all future visits will need to be paid with either cash or a credit card. You agree to pay all collection expenses Pahrump Pediatrics may incur in collection of a delinquent balance, plus returned check fees, attorney's fees, court costs, interest, and filing fees, including charges or commissions that may be assessed by any collection agency retained to pursue this matter. Pahrump Pediatrics will not be party to custodial, separation or financial disputes relating to individuals regarding minor children to whom services are provided. The individual who requests the medical services and/or signs the financial agreement is responsible for any balance due. 

  • Immunizations

    Pahrump Pediatrics supports AAP/CDC recommended vaccination schedules. Our providers are happy to discuss any concerns/questions you may have in regards to vaccinations and/or recommended schedule. In some instances, our providers may agree to alter the recommended immunization schedule if:


    • An approved written plan for routine childhood immunizations is established and the parent prefers to follow an alternative schedule. (The mutually agreed upon plan will become a part of the child’s medical record.)
    • A signed statement from the parent stating understanding that the child is not being immunized accordingto the recommended immunization schedule is completed prior to any alterations to the recommended immunization schedule.
    • Variations from the recommended immunization schedule may require additional provider visits to theoffice and additional insurance co-pays or deductibles. If additional visits are required due to alterations ofthe recommended immunization schedule, the insurance company may not cover the additional visits andany balances will become patient responsibility.
    • Every child may be subject to scheduling with a provider on the same day as any vaccine or injectablemedication.
  • Patient Forms

    Document requests will be completed at an additional fee, based on form type. We will be happy to complete school physical/Daycare forms/Medication forms at time of visit, however if a request is made 30 days from previous WELL CHILD visit, a fee will be assessed. 


    Health Statements, daycare form, Letter $10.00

    Sports Physical (if no visit in 30 days, must beseen and evaluated$40.00

    FMLA/Disability $35.00

    Medical Records (per page fee) $.60/page


    Please allow 48hrs for Health Statements, Daycare Forms, and Letters.


    Please allow 7-14 days for FMLA/Disability paperwork to be completed.


    Please allow 7-14 days for all medical record requests to be completed

  • Family Behavior Policy

    This practice is a family-friendly pediatric office caring for impressionable young children and their families. Although occurrences are rare, Pahrump Pediatrics feels strongly that our patients, their families, and our staff deserve to be protected from verbal abuse and aggressive behavior. We all need to respect each other and to "follow the golden rule".


    For this reason we have developed and strictly enforce a "No Tolerance Policy" for abusive conduct, "cussing", crude graphics or language on clothing, threatening or aggressive behavior, and larceny. These restrictions apply to any such actions toward patients, other family members and visitors, and Pahrump Pediatrics staff. Furthermore, these rules shall also apply to telephone calls and written communications to our office staff and clinicians. We expect a civil and harmonious environment for our pediatric patients, families, and staff.


    As a "No Tolerance Policy", there will be no further warnings, second chances, or exceptions. Violations will result in immediate transfer of care to another health care provider of your choice. Failure to sign this contract will result in discharge from the practice.


    While we understand that disagreements may occasionally occur, these need to be resolved in a civil manner. Depending on the degree of infraction, we reserve the right to involve Child Protective Services, law enforcement,and other appropriate agencies should we deem necessary. We may press charges at our discretion.


    Thank you for your interest in making the Pahrump Pediatrics office and grounds a wholesome and safe, familyfriendly environment.


  • Divorce/Separation/Custody Arrangements

    Pahrump Pediatrics is not a party to any agreement between parents - legal or informal; therefore, we cannot be responsible for enforcing their terms. We reserve the right to discharge any patient from the practice if an issue comes between the parents which would disrupt our practice in any way. We maintain that divorce, separation, and custody agreements should not enter into the medical care of a child; such matters should remain between the parents.

  • After Hours

    Our afterhours service is for URGENT matters ONLY. This service is provided to patients who need advice for matters that cannot wait until the next business day. Please do not call after hours for medication refills, appointment changes, lab results and other non-emergent reasons

  • Referrals and Authorization

    It is your responsibility to know if a written referral or authorization is required by your insurance plan for your child to see a specialist, or for procedures, x-rays or laboratory tests. If your insurance plan does require a written referral or authorization, we require 5 to 7 business days to complete the appropriate forms prior to receiving

    services.


    If you have received a referral to see a specialist or for a procedure, x-ray, or laboratory test, it is your responsibility to call and schedule appointments in order to fulfill the order. Our office will have non urgent specialty referrals completed within 10-14 days of office visit, available via patient portal or printed for patient pick up. Please contact our office with any questions or concerns. 

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